Anchor Marine is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect includes names, billing addresses, shipping addresses, email addresses, contact numbers.
This Personal Information is obtained on our website by email, via our website sign up forms and from our website shopping cart. We don’t guarantee website links or policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by clicking unsubscribe or contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
We do not collect sensitive information.
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
We will not be collecting information from anyone other than you. We do not have authority to do so nor do we need or wish to do so.
Disclosure of Personal Information
Your Personal Information will not be disclosed unless required to process a purchase or refund.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, or requested to be deleted this will be permanently deleted from all servers.
Access to your Personal Information
You have access the account you establish with Anchor Marine and full control of editing the personal information we hold about you and to update and/or correct it.
We will use your email address only to manage purchase history with product categories and product descriptions, dates of purchase and spending value with the purpose to target our marketing more specificially. If you wish to access your Personal Information, please contact us in writing.
Anchor Marine will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, we would appreciate you advise us as soon as practicable so we can update our records and ensure we can continue to provide quality communication and delivery to you.
This Policy may change from time to time and is available on our website.
Anchor Marine Pty Ltd
PO Box 48
Sandringham VIC 3191